What are your export terms? Can they be negotiated?
Our standard export term is EXW (Ex Works), which allows us to offer our customers the most competitive factory-direct pricing.
We also understand that different customers may have specific logistics and delivery requirements. Therefore, other Incoterms such as FOB or CIF can be discussed and arranged according to your needs.
Please feel free to contact our sales team to discuss the most suitable export solution for your project.
How do you provide after-sales service and technical support?
We provide a comprehensive and reliable after-sales support system to ensure smooth use of our rehabilitation equipment.
Depending on your project requirements, we can:
· Dispatch professional technical engineers to your site for installation, commissioning, and user training; or
· Provide remote support via video calls or phone, ensuring fast and effective technical assistance.
Our technical team will ensure that you can operate the equipment correctly and efficiently, and we will provide timely support whenever technical issues arise during use.
How can I purchase your products?
You may purchase our products or contact us through the following channels:
1.Phone / WhatsApp
Sales Hotline: +86 18500208700
2.Email
Email: shangbo@vitaeux.com
3.Online Inquiry
Leave a message through our website inquiry form, and our sales team will contact you as soon as possible.
4.Factory Visit
You are welcome to schedule a factory visit to learn more about our products, manufacturing capabilities, and cooperation details.
We will provide professional consultation, product recommendations, and quotation solutions based on your specific requirements.